Anest Iwata South Africa (AI-ZA)

We would like to answer the following questions that have been raised by various clients. If you cannot find your question, please contact us below.

Email: admin@anest-iwata.co.za

Online Shop Related Questions

Please contact us at admin@anest-iwata.co.za (email) with the product name and part number. We will handle your valued enquiry separately.
If the stock is available at Head Office or Regional Office, we can bring it for you within 2 – 3 weeks subject to shipping lead time.
This service is primarily for South African Customers. If you wish to use the service outside of South Africa, please contact admin@anest-iwata.co.za for assistance.

AI-ZA Product Related Questions

Please visit https://anest-iwata.store/selecting-a-spray-gun/ to check our selection of guns and general information that you may find it informative.
We normally import the goods from our Head Office in Japan. In addition, we import goods from Italy, UK, USA, Taiwan and China.
We offer a standard 6 month warranty excluding the products that are of a consumable nature. The warranty claim is to be handled case by case basis.
We provide a repair service for selected items such as the spray gun and paint pump. Please contact us if such a service is required.

Distributor Related Questions

We are very keen to work with the partner who believes in our brand. We have set requirement for new distributors. Please contact us for details.
Distributors qualify for discount and regular products updates. In return, they are responsible for sales/technical support and their own inventory.
Our basic business model is to work through our distributors to service our customers. Please contact us for an open discussion to resolve the matter.
We have been looking for our potential distributor in some countries. Please see our Partners page for more information.

Anest Iwata Related Questions

After close to a 100 years of Research and Development, the Anest Iwata Group has always valued input and ideas from clients with utmost respect. These ideas eventually materialized as “New Products” and Anest Iwata has never stopped perfecting them for further improvement. We firmly believe our tireless efforts have been recognized and appreciated by many of our clients on a global scale.
We have local representation in 22 countries including Japan and South Africa. AI-ZA is in charge of South Africa and other African countries.
We are a team of 4 employees who specialise in different lines of business. Our client base includes Automotive, Transport, Food sectors, Beauty, etc.
We do certain value adding activities such as local fabrication and equipment modification locally with our valued partners in South Africa.
Thanks to steady business growth, we are currently busy with our new BBBEE certificate.

Anest Iwata Service Related Questions

AI-ZA keeps spare parts at our office in Bryanston, Johannesburg. Some selected spare parts can be purchased on our online shop.
AI-ZA gladly provides product training (on-site/online) - Please contact admin@anest-iwata.co.za for details. Maintenance Videos for some products are available on our website here - https://anest-iwata.store/maintenance/.
Please contact your Anest Iwata distributor for assistance. If not sure, please contact admin@anest-iwata.co.za for a consultation.


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